Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Plum Customer Affinity Solutions' relationship with you in relation to this website.

The term 'Plum Customer Affinity Solutions' or 'us' or 'we' refers to the owner of the website whose registered office is 103 Nellie Road, Norwood, Johannesburg, South Africa, 2131. Our company registration number is 2006/013737/07. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

Copyright Information
The information provided by plumsolutions.co.za is the property of Plum Customer Affinity Solutions or its licensors and is protected by copyright and other intellectual property laws of South Africa and other jurisdictions. Violation of Plum Customer Affinity Solutions’ copyrights and other proprietary rights entitles Plum Customer Affinity Solutions to pursue various remedies against the violator, including injunctive relief, compensatory damages, statutory damages, punitive damages and attorney's fees.

Information received from plumsolutions.co.za site may be displayed, reformatted and printed for non-commercial use only. Proper attribution is required.

Use of plumsolutions.co.za
Users of plumsolutions.co.za agree that any material downloaded or otherwise obtained through the use of the plumsolutions.co.za website is at their own risk and that they will be solely responsible for any damage to their computer system or loss of data that results from the download of such material. Plum Customer Affinity Solutions does not guarantee the accuracy or integrity of such information.

Plum Customer Affinity Solutions is not responsible for any errors or omissions, or for the results obtained by use of the information found at plumsolutions.co.za. Plum Customer Affinity Solutions is not responsible for any loss or damage caused by the information and ideas contained, suggested or referenced at plumsolutions.co.za.

plumsolutions.co.za provides links to resources that are not within its control. Plum Customer Affinity Solutions is not responsible for the quality, suitability, functionality or legality of such sites. Notice is hereby served that users waive any claims against Plum Customer Affinity Solutions with respect to such sites.

Plum Customer Affinity Solutions is not responsible for the actions of users on our websites. Notice is hereby served that users waive any claims against Plum Customer Affinity Solutions with respect to members' actions or identity online.

Commercial Terms and Conditions
These Commercial Terms & Conditions only apply if you have received a quote/proposal from Plum Customer Affinity Solutions.

In the context of this document the terms "the client" refer to the company stated on the clients proposal.

if you have contracted a once-off service from Plum Customer Affinity Solutions, such as a single email campaign, you will be invoiced upon launch of the campaign

if you have contracted a once-off service from Plum Customer Affinity Solutions, such as a website, you will be invoiced before the website is uploaded to the live server. Full and final settlement of the invoice is required before the website will be uploaded

if you’ have contracted for an advertising campaign, such as a Google AdWords campaign, payment will be required before work commences

Plum Customer Affinity Solutions shall not be liable for any loss or damage arising from, or in any way connected with the clients use of our reports, products, consultation meetings or any information contained or derived from them. This includes, without limitation, any damage for loss of profits, loss of information, or any other monetary loss

Plum Customer Affinity Solutions will always act in the best interests of the client

Plum Customer Affinity Solutions cannot be liable for poor performance if the client does not carry out all of the recommendations and advice given to the client by

Plum Customer Affinity Solutions, either written or verbal

any case studies, examples, illustrations given by Plum Customer Affinity Solutions in any document or webpage cannot guarantee that you will achieve similar results. In fact, your results may vary significantly and factors such as your market, website and many other circumstances may cause results to differ

quotation or cost estimate is valid for 14 (fourteen) days and is subject to final content, the availability of materials and price increases

should the cancellation of an order be received once an order has been completed (either partially or in full) the balance and/or full invoiced amount shall be payable
a 50% cancellation fee will be charged on the net invoice amount

deposits are non-refundable. In the event of a cancellation of any order, any deposit amount will be forfeited

cash and EFT payments will be regarded as received as soon as they reflect in our account or proof of payment is received. Cheque payments will only be deemed as received once cleared. Note that the cheques can take up to 7 working days to clear, which may cause delays

all pricing is subject to change without prior notice. All signed orders on which a deposit has been received will be honoured at the quoted price

any costs incurred in the recovery of debt will be for your account. Interest incurred on overdue amounts not paid as per invoiced terms will be charged for at prevailing bank rates

before proceeding with any designs, layouts etc. A signed-off quotation/order is required

all artwork includes 2 (two) authors changes, after which additional artwork charges will apply at R350/hour

variations on specifications of any kind (from supplied quotations) could result in a revision of the quotations

Plum Customer Affinity Solutions will not accept any responsibility for errors, omissions or otherwise as a result of artwork not being signed of